The QuickBooks Interface Log report appears after you run the Update QuickBooks Data utilities, or when you select the View Update QuickBooks Data Errors option from the Update QuickBooks Data menu.

The QuickBooks data update can be run either by selecting it from the Utilities menu, or by checking the Update QuickBooks Data option in the Exit Options box in the Smart Contractor Exit form. When the QuickBooks data update is run from the exit options form, both the reference list data and the transaction data is synchronized.

When the QuickBooks data update is run from the utilities menu, the QuickBooks Data Update Errors report is displayed immediately after QuickBooks data update finishes. This report lists any problems that were encountered during the synchronization process. You can re-display the QuickBooks data update errors report by selecting the "View QuickBooks Interface Log" menu option.

See the QuickBooks Integration topic for information on what happens when you run the Update QuickBooks Data utilities.

The Update QuickBooks Data Errors report lists errors or problems that occurred the last time the Update QuickBooks Data utilities were run. The following is a list of the possible error messages that might appear in this report, with a discussion of the cause and resolution.

No Items In Bill...

A bill in Smart Contractor does not have any items in it. A bill cannot be written to QuickBooks if it does not have any items in it.

No Items In Invoice For...

An invoice in Smart Contractor does not have any items in it. An invoice cannot be written to QuickBooks if it does not have any items in it.

No Job For QB Bill From Vendor...

This message appears when a bill that was entered in QuickBooks does not have a valid job assigned to it. This can happen when the bill line items have nothing selected in the "Customer:Job" column, or the entry selected in the "Customer:Job" column is a Customer, not a Customer:Job.

QB Job (job name) Of Payment On (date) Not Found In Smart Contractor

A payment has been entered in QuickBooks for a job that does not exist in Smart Contractor. The most likely reason the job does not exist in Smart Contractor is because the job was entered in QuickBooks. As explained in the QuickBooks Data Integration topic, Smart Contractor cannot import job information from QuickBooks.

Resolution:

• Create the job in Smart Contractor,
• Run the Full QuickBooks Data Update (to synchronize Customer and Job information),
• Then go into QuickBooks, and change the job on the offending payment to the job that you just created in Smart Contractor. To prevent further confusion, you should then delete, or make inactive, the original job that had been entered in QuickBooks.

Status: ___, Severity: ___:...

Some error messages will appear as above, starting with "Status:" followed by a number. These messages are only of concern if the number following "Status:" is 1000 or greater, or if the word following "Severity:" is Error. Otherwise, these messages are informational only and can be ignored.